Payment & Security

Payment & Security

We accept online payment in a secure environment by credit or debit card. We currently accept Mastercard, Visa, Delta and Maestro.

All credit card details are encrypted to safeguard your details and no details are saved on any website which is why the payment is processed immediately when the order is placed.

All prices quoted on this website are shown in pounds sterling (£), and are accurate at the time of publication, and where appropriate are inclusive of UK sales tax (VAT) at the current rate.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Slice It

Further information and Klarna’s user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

Returns

For Details on Returns & Exchanges please see our returns and exchanges page.

Cancellation of an order

You may cancel your order placed up to the point of dispatch. Upon cancellation, all payments will be fully refunded within 2 working days.

Delivery

For full delivery terms please see our Delivery information page

Sometimes items are offered for sale in advance of stock arriving and we give an anticipated dispatch date on the website when you order. If this date changes or any other problems occur, we will be in contact by email.

If any item cannot be delivered within this time specified when the order was placed, we will inform you of the reason for delay, along with a proposed delivery date.

Goods will be sent to the delivery address given by you when placing the order. If your delivery address is outside of the UK, you may be subject to import duties. You must meet any additional charges for customs clearance.

Complaints

If you believe that your intellectual property or other rights are being infringed by the www.wildandwestbrooke.co.uk, or if you are dissatisfied with www.wildandwestbrooke.co.uk or any aspect of our service, in the first instance please contact info@wildandwestbrooke.co.uk or call us on 01904 627100.

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